Вербальная эмпатия в речи врача (на материале учебных диалогов сбора анамнеза)

Abstract

In textbook dialogues based on taking the patient`s history, which are to a large extent authentic, the presence of emotive statements is often limited to set expressions of speech etiquette at the beginning and end of each communicative situation denoted by language expressing functions such as greetings, less often - wishes, giving advice, reassuring the patient), or an objective statement of events (zero degree of empathy). The manifestation of empathy on part of the physician is associated with the urge to provide assistance and is perceived by the patient as a desire to help. In this regard, the future physicians should develop their emotional intelligence and be trained in the ability to provide psychological support in the form of phrases used for encouraging, praising, paying compliments, showing sympathy, giving consolation, rejoicing.