Scientific Online Resource System

Izvestia Journal of the Union of Scientists - Varna. Economic Sciences Series

Change management in tourism companies through changing employee attitudes

Mariya Veleva


The present study explores the process of negative attitudes toward organizational changes in tourism companies. The aim of this paper is to reveal the opportunities for changing employee attitudes from negative to positive ones in order to improve the success of the change management in tourism companies. We presume that through positive leadership and soft skills negative job attitudes can be transformed into positive ones and help the changing processes. On this ground, the need of organizational changes is revealed. Outshaped are the main characteristics and the psychological aspects of organizational changes in tourism companies and why their neglecting appears to be the main reason for changes failure. Positive leadership and soft skills are suggested as successful approach to negative job attitudes transformation into positive ones aiming to guarantee the success of organizational changes in tourism companies.


tourism, change management, epigenetic, attitudes, positive leadership, dark leadership, soft skills

Full Text


1. Иванова, П. (2018). Икономически и социални аспекти на здравословните и безопасни условия на труд. Административно право - съвременни тенденции в правораздаването и доктрината, Варна: Издателство "Наука и икономика", стр.162-171.

Николайчук, А., Николайчук, О. (2013). Зарубежный опыт государственного регулирования лесных ресурсов. Журнал „Проблемный анализ и государственно-управленческое проектирование“, Том 6, №3, стр. 103-114.

AlShamisi et al. (2017). The Prevalence of Leadership over Management Features AmongstConstruction Project Managers in the UAE. West Africa Built Environment Research (WABER) Conference Proceedings, August, 2017, p. 1314-1326.

Antonova, K. (2014). Management of Organizations for Achieving Sustainable Development. //Mechanismus der Nachhaltigen entwickung des wirtschafts systems formation. - Nuernberg, 2014, p. 18 - 25;

Bohoris, G., E. Vorria (2008). Leadrship vs Management. Business Excellence/Performance Management Review, Lund University Campus Helsingborg.

Higgs, M.,(2009). The Good, the Bad and the Ugly: Leadership and Narcissism. Journal of Change Management, 9(2), p. 165-178.

Hogan, R., Kaiser, R. (2005). What We Know About Leadership. Review of General Psychology, 9(2), p.169-180.

Hopcroft, R. (2018). The Oxford Handbook of Evolution, Biology and Society (Part Three: Social Epigenetics of Human Behavior, contributors: Adkins, D., K. Rasmussen and A. Docherty), DOI: 10.1093/oxfordhb/9780190299323.013.40

Hughes, M. (2016). The Leadership of Organizational Change. Routledge, New York, pp. 130.

Jalagat, Revenio. (2016). The Impact of Change and Change Management in Achieving Corporate Goals and Objectives: Organizational Perspective. International Journal of Science and Research (IJSR). 5. р. 1233-1239.

Kotter, J. P., (2001), “What leaders really do?“, Harvard Business Review, Vol. 79 Issue 11, p.85- 96.

Kotter, J. (2012). Leading Cnange. Harvard Business Review Press, Boston, рр. 4.

Kraus, S., Berchtold, J., Palmer, C., Filser, M. (2018). Enterpreneurial Orientation: The Dark Triad of Executive Personality. Journal of Promotional Management, Volume 24, Issue 5, p. 715-735.

Mellahi, K., Jackson, P., Sparks, L. (2002). An Exploratory Study into Failure in Successful Organizations: The Case of Marks & Spencer. British Journal of Management, Vol.13 p.15-29.

Perrin, C. (2010). Leader vs. Manager: What’s the Distinction? Achieve Goal, Tampa, Florida.

Shilling, J. (2009). From Ineffectiveness to destruction: A Qualitative Study on the Meaning of Negative Leadership. Leadership, Vol. 5, p. 102-128.


Font Size