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Preference for laboratory test results notification among different healthcare players in Northeastern Bulgaria

Emilia Petrova Georgieva, Tatina Todorova Todorova, Neli Ermenlieva, Gabriela Tsankova, Tsvetelina Kostadinova Popova, Todor Raykov

Abstract

Introduction

As continuously growing number of people is using online sources for health information and services, the concept of eHealth is progressively developing and is a high-priority topic for the European Union. The absence of centralized internet-based eHealth platform in Bulgaria results in deficiency in the information exchange among physicians and other healthcare providers. The question about the readiness and the attitude towards eHealth concept among all participants in the health care system in Bulgaria still remains to be clarified and the purpose of the current study is to assess the opinion of health care providers and consumers about the electronic way of receiving laboratory test results. We also try to explore the existing preference trend in relation to the socio-demographic characteristics of the studied population.

Material and methods

In the current work, we investigated the needs and recommendations of 1039 patients, laboratory stuff and out-of-hospital general practitioners in the Northeastern Bulgaria (regions Varna, Dobrich and Shumen).

Results

The results show that laboratory results are preferred in electronic form and there is a significant need for better online communication between different participants in the healthcare system. In this context, we also summarize a model for improvement in the interaction among healthcare providers.

Conclusion

The actual opportunities for online communication provoke active participation of all players in the health service market and require a novel model of communication among healthcare providers.


Keywords

Communication, Feed-back information, Laboratory tests, e-Health

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References

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DOI: http://dx.doi.org/10.14748/sssp.v2i2.1580

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About The Authors

Emilia Petrova Georgieva
Training and research sector `Medical laboratory assistant`, Medical College, Medical University of Varna

Tatina Todorova Todorova
Department of Preclinical and Clinical Sciences, Medical University of Varna, Bulgaria

Neli Ermenlieva
Training and research sector `Medical laboratory assistant`, Medical College, Medical University of Varna

Gabriela Tsankova
Department of Preclinical and Clinical Sciences, Medical University of Varna, Bulgaria

Tsvetelina Kostadinova Popova
Training and research sector `Medical laboratory assistant`, Medical College, Medical University of Varna

Todor Raykov
Association of patients with rheumatoid arthritis

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