To change the conditions for doing business requires a change in the behavior of those who run the organization. The paper accepts the statement that the leaders must meet the notion for managers-leaders. The article’s focus is on the set of specific knowledge, skills and competencies that they must have, in order to be successful and effective in relation to the current requirements of the business management environment. Subject of research is the integration between the qualities and skills of a successful manager, the requirements for emotional intelligence of the leader, and coaching as a management tool to influence the behavior of managers and employees. The defended author's thesis is that managers developing their professional abilities, should learn various tools to apply in their management practice, as well as to apply techniques for managing emotional intelligence. Coaching is considered such an instrument.
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