This paper presents the results of a study conducted on the applicability of mediation in managerial practice. In the development, mediation is seen as a strategic management tool for influence and interaction at the workplace, and in addition to managers, members of the teams they lead also participate in the study. The thesis defended is that mediation can be used as a management tool in the practice of managers and as such, it increases the effectiveness of workplace interaction between participants in the implementation of a task, project or process. A working hypothesis is also introduced according to which managers use the statutory mediation technology in their practice in a targeted and adapted way. The survey found that in business organizations where managers use mediation in their practice, employees feel more relaxed and motivated, and destructive conflicts are significantly less.
Aleksandrova, N. (2022). Ikonomicheski efekti ot prilagane na mediatsiyata za upravlenie na konfliktite v organizatsiite. Mediatsiyata v razlichnite obshtestveni sferi. Varna: Nauka i ikonomika, 184-189.
Beer, J., Packard, C. (2012). The Mediator's Handbook. Minneapolis: New Society Publisher.
Kolarova, D. (2019). Prouchvane na sastoyanieto na mediatsiyata v stranata. Sofiya: Fondatsiya „Partnyori“.
Zakon za malkite i srednite predrpiyatiya. Obn. DV. br.84 ot 24 Septemvri 1999g., … posl. izm. i dop. DV. br.66 ot 1 Avgust 2023.
Zakon za mediatsiyata. Obn. DV. br.110 ot 17.12.2004, … posl. izm. i dop. DV. br.11 ot 2 Fevruari 2023.
Kamenova, D. (2021). Mediatsiya i neverbalna komunikatsiya. Sofiya: KK Trud.
Klyavkova, K. (2019). V hrama na mediatsiyata. Sofiya: Fondatsiya „Ahaya Obshtestvo“.
Makgrat, Dzh., Beyts, B. (2019). Malka kniga za golemite teorii v menidzhmanta. Sofiya: Hermes.
McCorkle, S., Reese, M. (2005). Mediation Theory and Practice. Los Angeles: Sage.
Moore, C. (2014). The Mediation Process: Practical Strategies for Resolving Conflict. San Francisco: Jossey Bass.
Naredba № 2 ot 15 mart 2007. za usloviyata i reda za odobryavane na organizatsiite, koito obuchavat mediatori; za iziskvaniyata za obuchenie na mediatori; za reda za vpisvane, otpisvane i zalichavane na mediatori ot edinniya registar na mediatorite i za protsedurnite i etichni pravila za povedenie na mediatora. Obn. DV. br.26 ot 27 Mart 2007g., … posl. izm. i dop. DV. br.15 ot 21 Fevruari 2020.
