| Cover and Contents | |
| Women empowerment: Challenges for the global tourism | |
| Katina Popova | 3-9 |
| The quality awards - a toolkit for organizational excellence | |
| Radka Ivanova | 10-17 |
| Pricing of the electricity market for household customers in Bulgaria | |
| Nevena Petrova | 18-26 |
| Incentive programmes as a tool for promoting tourism in Bulgaria | |
| Velina Kazandzhieva | 27-35 |
| Assessing equity in Bulgarian health system | |
| Maria Rohova | 36-46 |
| Importance of non-store retailing for product exchange in Varna district | |
| Michal Stojanov | 47-53 |
| Managing travel agency customers in an electronic business environment | |
| Hristina Santana | 54-63 |
| Occurrence of organizational crises: Cause and effect relationships in process technology | |
| Tzveta Zafirova | 64-74 |
| Specificities and peculiarities in determining the nature of the concept "Small and Medium-Sized Enterprises" | |
| Hristina Vasileva | 75-83 |
| Assessment of the policy for hospital sector partnership in Bulgaria | |
| Boncho Mitev | 84-93 |
| Strategic aspects of the relation knowledge management - entrepreneurial activity of organizations | |
| Magdalena Parcheva | 94-103 |
| Major influences on business purchases | |
| Tsanko Stefanov | 104-109 |
| Digitalization of banking services and methodology for building and functioning of Fintech companies | |
| Pavel Petrov, Nikolay Valov | 110-117 |
| Strategic leadership of the business organization and the role of the manager-leader | |
| Velislava Nikolaeva | 118-128 |
| Students' internship and the higher education in tourism in support of the regional businesses: methodology | |
| Mariya Veleva, Krasimira Yancheva | 129-140 |
| Assessing access to healthcare in Bulgaria | |
| Mincho Minev | 141-148 |
| The role and importance of strategic governance in healthcare | |
| Ralitsa Dimitrova | 149-156 |
| Influence of invasive species on the ecosystems | |
| Radmil Nikolov | 157-165 |
| Model for HR management in mining companies | |
| Boryana Trifonova | 166-173 |
| The characteristics of Bulgarian reward-based crowdfunding campaigns | |
| Nevena Dobreva | 174-182 |
| Managing change and innovation in contemporary organizations | |
| Mariana Kuzmanova | 183-190 |
| Global business companies' ethical behaviour: Universalism vs relativism | |
| Silviya Dimitrova | 191-201 |
| Business localization problems in rural areas | |
| Teodorina Turlakova | 202-209 |