| Cover and Contents | |
| Development of labor resources in the "Transportation and Storage" sector of Bulgaria | |
| Donka Zhelyazkova | 3-9 |
| Prospects for chatbots | |
| Michal Stojanov | 10-16 |
| Trends in courier services in terms of digitalization of commerce | |
| Elitsa Gramatikova | 17-27 |
| Potential for applying open innovations in tourism | |
| Velina Kazandzhieva | 28-36 |
| Human dimensions in providing services in the electronic business environment of the travel agencies | |
| Hristina Santana | 37-46 |
| Critical success factors in project management - theoretical and practical aspects | |
| Borislava Galabova | 47-54 |
| Strategic and tactical problems in Fintech and e-business companies | |
| Pavel Petrov, Nikolay Valov | 55-61 |
| The second-hand goods market: trends and challenges | |
| Yulia Hristova | 62-71 |
| Alternatives for maintaining the viability of the enterprise in post-crisis phase | |
| Tzveta Zafirova, Margarita Bachvarova | 72-80 |
| Destination Bulgaria on the SILC Road - opportunities and challenges | |
| Stoyan Marinov, Krasimira Yancheva, Todor Dyankov | 81-90 |
| Restaurant chains: Opportunities and prospects for Bulgarian foodservice operators | |
| Georgina Lukanova | 91-100 |
| Evolution of retail distribution functions in omnichannel environment (evidence from Bulgarian retail sector) | |
| Violeta Dimitrova | 101-110 |
| Opportunities for market repositioning of divergent eco-tourist products in a dynamic external environment | |
| Todor Dyankov, Yuliyana Todorova | 111-118 |
| Current trends in e-commerce development in hospitality | |
| Alexander Dimitrov | 119-127 |
| Opportunities for financing Bulgarian cultural organizations (chitalishta) | |
| Silviya Dimitrova, Svetoslav Stoychev | 128-137 |
| Glamping as a tool in camping tourism development on the Bulgarian Black Sea coastline | |
| Filip Marinov | 138-144 |
| Artificial intelligence in advertising and the consumer journey to purchase | |
| Atanaska Reshetkova | 145-153 |
| Importance of the slogans as a brand communication tool of tourist destinations | |
| Marianna Aleksandrova | 154-162 |
| Medical and economic impact of the gluten-free diet on the quality of life and social adaptation in patients with gluten enteropathy - a ten-year clinical experience | |
| Lili Grudeva | 163-170 |
| State and trends in the development of organizations applying multilevel business model | |
| Ralitsa Ninosheva | 171-178 |
| Green boutique hotels - marketing and economic benefits | |
| Miroslava Malcheva | 179-187 |
| Accounting business analysis of the enterprise | |
| Marko Timchev | 188-195 |
| Organization of activities and management in starting software firms | |
| Svetoslav Ivanov | 196-207 |